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  1. Jira Service Management Cloud
  2. JSDCLOUD-10783

Form Field: Support Affected Services field

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    • Icon: Suggestion Suggestion
    • Resolution: Done
    • Forms - Builder
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      Update 9 Sept 2022

      Support for the affected services field in forms has been developed; however, we have encountered a range of issue relating to anonymous users filling out forms via the portal. These issues have delayed the release of support for this field until Q4 of 2022.

      Regards,

      Simon

      Product Manager for Forms/ProForma

      Currently Proforma/Forms fields cannot be linked to Affected Services field in JSM.

      This is something customers would like to be able to do in order to keep form fields linked to this specific field.

            [JSDCLOUD-10783] Form Field: Support Affected Services field

            Wolfgang Dumke added a comment -

            We would also like to be able to use the Affected services filed in Jira forms.

            Wolfgang Dumke added a comment - We would also like to be able to use the Affected services filed in Jira forms.

            Nita Brumbaugh added a comment -

            Also, include the "Linked Issues" system field.

            Nita Brumbaugh added a comment - Also, include the "Linked Issues" system field.

            Garrett Hunter added a comment -

            We use the Affected Services fields in our Request Types and would use this field to drive conditional behaviors.

            Garrett Hunter added a comment - We use the Affected Services fields in our Request Types and would use this field to drive conditional behaviors.

              3594564a659e Simon Herd (Inactive)
              1612c6681263 Simon Herd
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