Unable to save form template/Error Saving Form template

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    • 12
    • Severity 3 - Minor
    • 7

      Summary

      When saving a form where the template contains the Email field, it will fail with:

      Error: Saving template form failed. A server error occurred while trying to save the template form.

      Steps to reproduce

      1. Go to Project settings > Forms > Create form.
      2. Select a template that contains the Email field, for example, ​New Employee Onboarding Request > Insert template.
      3. Make the desired modifications and click Save changes.

      Screen recording: Screen Recording 2022-01-19 at 12.33.27.mov

      Expected Results

      The form is saved normally.

      Actual Results

      It shows Error: Saving template form failed. A server error occurred while trying to save the template form.

      Developer tools:

      {"error":"json","details":[["/design/questions/17/validation/rgx/p","JsonValidationError(List(error.expected.jsstring),WrappedArray())"]]}

      Workaround

      Remove the Email field and add it again.

        1. image-1.png
          139 kB
          Charles Trilha
        2. Screen Recording 2022-01-19 at 12.33.27.mov
          28.26 MB
          Charles Trilha
        3. Screen Shot 2022-01-19 at 15.16.06.png
          200 kB
          Angélica Luz
        4. Screen Shot 2022-01-19 at 3.32.44 PM.png
          61 kB
          Charles Trilha

            Assignee:
            Unassigned
            Reporter:
            Charles Trilha (Inactive)
            Votes:
            6 Vote for this issue
            Watchers:
            20 Start watching this issue

              Created:
              Updated:
              Resolved: