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  1. Jira Service Management Cloud
  2. JSDCLOUD-10768

Ability to do historical AQL search in JSM Assets

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    Description

      Problem

      Currently it is not possible to do historical AQL search to find objects that were linked to inactive/disabled users. The scope of this feature request should also include the search and tracking of deleted/past objects linked to users.

      Suggested Solution

      There should be option to do historical AQL search to find objects that were linked to inactive/disabled users and deleted/past objects linked to a user(be it active or inactive/disabled).

      Why This Is Important

      • Audit and compliance
      • Legal requirements

      Workaround

      Export objects on a regular basis so that those can be fetched at a later point when required. Alternatively use Get object history API

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              Unassigned Unassigned
              cf3a9e2a2246 Diptajeet Datta
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              Dates

                Created:
                Updated: