Details
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Suggestion
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Resolution: Won't Fix
Description
As a JSM Service Desk Team member, I want to be able to utilize the Approval configuration in a workflow. If you could flag specific customers in an organization as having approval status, AND a configurable setting that automatically populated the Approvers with individuals from a customers organization, then JSM teams could set up an easy, native workflow where customers can validate that the changes/bug fixes requested were acceptable.