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  1. Jira Service Management Cloud
  2. JSDCLOUD-10691

Unable to add customers when permission scheme missing some permissions for certain roles

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      Issue Summary

      Unable to add customers when permission scheme missing some permissions for certain roles
       

      Steps to Reproduce

      1. Setup a permission scheme which is missing some permissions for certain roles.(screenshot attached)
      2. Try adding customers, you will get an error.

      Expected Results

      We should be able to add customers

      Actual Results

      We get an error while adding customers

      Workaround

      1. Fix the permission scheme and you will be able to add the customer.
      2. Or add the customer first in a different project and then you will be able to add customers in this project as well.

            cmann@atlassian.com chrismann
            a659ba5f9161 Akriti Gupta
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              Created:
              Updated:
              Resolved: