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Bug
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Resolution: Timed out
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Low
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1
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Minor
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Issue Summary
The form is not created if the creator does not have permission to access the request
Steps to Reproduce
- Set an Issue Security level that says that only "admins" and "reporters" have access to that request.
- Now access the JSM portal and submit a request on behalf of someone else.
Expected Results
The form should be submitted without any further issues.
Actual Results
The ticket is created, but the form is not attached to the request. Checking application logs we can see the following error is thrown:
Cannot create initial form because form for request type <ID> was not found on project <KEY>
Notes
This might also happen on slight variations of the steps mentioned above. For example, just removing the reporter from the security level produces the same behavior.
Workaround
Make sure that the user submitting the ticket has permission to see the ticket after its creation time.
The form is not created if the request "creator" does not have permission to access the request
-
Bug
-
Resolution: Timed out
-
Low
-
1
-
Minor
-
Issue Summary
The form is not created if the creator does not have permission to access the request
Steps to Reproduce
- Set an Issue Security level that says that only "admins" and "reporters" have access to that request.
- Now access the JSM portal and submit a request on behalf of someone else.
Expected Results
The form should be submitted without any further issues.
Actual Results
The ticket is created, but the form is not attached to the request. Checking application logs we can see the following error is thrown:
Cannot create initial form because form for request type <ID> was not found on project <KEY>
Notes
This might also happen on slight variations of the steps mentioned above. For example, just removing the reporter from the security level produces the same behavior.
Workaround
Make sure that the user submitting the ticket has permission to see the ticket after its creation time.