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  1. Jira Service Management Cloud
  2. JSDCLOUD-1066

Issues that have their request type edited do not re-index

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    Description

      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      Editing a request type should trigger a re-index on that single issue right away so it shows up properly in JQL searches. The re-index will also change the Channel from JIRA to Portal correctly (thus causing it to show to the assigned customer in their customer portal).

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          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1066 Issues that have their request type edited do not re-index

          • Low - Low priority issues
          • Closed

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              chuynhminh Chau Huynh Minh (Inactive)
              ezhang Ed Zhang (Automation)
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                Updated:
                Resolved: