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  1. Jira Service Management Cloud
  2. JSDCLOUD-10631

Insight instance is down for up to 5 minutes

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      Issue Summary

      Insight has weekly maintenance wherein a customer instance may be down for up to 5 minutes.

      Steps to Reproduce

      1. Access an Insight instance on a Wednesday, between 00:00 and 03:00 UTC

      Expected Results

      Insight is available

      Actual Results

      Insight may be down for up to 5 minutes

      Workaround

      Periodically refresh the page until the instance is back.

              Unassigned Unassigned
              tdewitt Tyler DeWitt (Inactive)
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                Created:
                Updated:
                Resolved: