SLA calculations are delayed or do not appear on the UI timely.

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • Component/s: SLA
    • None
    • 17
    • Severity 3 - Minor
    • 1

      Issue Summary

      Intermittently SLA calculations are not displayed on the issue view UI. When the new issue is created SLA section is displayed blank, however after some time SLA's are displayed and show the SLA calculation correctly.

      Steps to Reproduce

      • Unable to reproduce as the issue is intermittent

      Expected Results

      SLA timer should be displayed under the SLA section when expected.

      Actual Results

      SLA section is displayed blank in issue view and SLA information is missing.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Saama Tabassum
            Votes:
            12 Vote for this issue
            Watchers:
            24 Start watching this issue

              Created:
              Updated:
              Resolved: