[JSDCLOUD-10610] As an admin, I want to be to change the ITSM category for Request Types that are already assigned to another category - Create and track feature requests for Atlassian products.

Type: Suggestion
Resolution: Won't Fix
Component/s: Request Type Configuration
Labels:
- timeout-suggestion-bulk-close

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Problem Definition

It is currently not possible to change the ITSM category for a Request Type that is already assigned to a category.

Suggested Solution
Allow modifying the ITSM category for an existing request type that is already assigned to another category.

Workaround
Remove and/or add a new Request Type and assign it to the desired category

Assignee:: Unassigned

Reporter:: Vivian C

Votes:: 2 Vote for this issue

Watchers:: 3 Start watching this issue

Created:: 26/Nov/2021 2:13 AM

Updated:: 26/Nov/2023 4:29 AM

Resolved:: 26/Nov/2023 4:29 AM