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  1. Jira Service Management Cloud
  2. JSDCLOUD-10544

Permission to control who can raise Major Incident from Jira Service Management to Opsgenie

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Currently, if any user has a Jira Service Management license and access to an ITSM JSM project they will be able to raise a Major Incident in Opsgenie from a JSM project.

      It would help if we can Restrict this to a particular User/Groups/Project Roles just like we have in Permissions, and not give permission to all users to raise Major Incidents.

              bmeral@atlassian.com Başak Meral
              422f530d75ad Arjun Ganapathy
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