Pre-filled value is not working for components field

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    • 2
    • Severity 3 - Minor

      Issue Summary

      Pre-filled value is not working for components field

      Steps to Reproduce

      1. Create a request type that has a components field as a visible field
      2. Create a custom URL passing a default value for the select list
        servicedesk/customer/portal/8/create/47?summary=test&components=COMPONENTS_OPTION_ID
        

      Expected Results

      You should be able to submit the request just fine.

      Actual Results

      Despite the value is shown on the select list, when we try to submit the request the field value is blank and the user needs to manually select the field value.

      Workaround

      Select field value manually

            Assignee:
            Unassigned
            Reporter:
            Matheus
            Votes:
            4 Vote for this issue
            Watchers:
            8 Start watching this issue

              Created:
              Updated:
              Resolved: