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  1. Jira Service Management Cloud
  2. JSDCLOUD-10507

JQL search/basic search on ProForma/Forms fields

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      Update July 2024

      Hi everyone - a quick note to say that we have tentatively added this to our roadmap in the next 6-12 months. While we don't have exact dates yet, we understand its importance and will keep you updated on our progress.

      Thanks,

      Sam

      JSM Principal Product Manager

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      Update July 2024 Hi everyone - a quick note to say that we have tentatively added this to our roadmap in the next 6-12 months. While we don't have exact dates yet, we understand its importance and will keep you updated on our progress. Thanks, Sam JSM Principal Product Manager

      Problem Definition
      Note - the component field is required on this form, but there wasn't a matching component. This is about ProForma/Foms, not Insight.

      Using ProForma(now Forms) has been great for creating forms with dynamic fields.

      Unfortunately, unless we map every ProForma field to a Jira field, they are not searchable.

      Example:  A new server request uses ProForma fields, in which server names are entered.  Someone wants to search for a request based on the server name.  Since it's not linked to a Jira field, it is not possible.

      Now that Atlassian owns ProForma, I'm hoping there can be a fix for this.

      Workaround

              96677a1d9b4c Sam Knight
              9f4ac742e4d6 Sue Lund
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                Created:
                Updated: