Problem

The Unique feature when set for more than 1 attribute in an object type should work in combination. Like creating a combination of primary keys in database table. Currently the way Unique feature works is that if you enable it for an attribute, every value of that attribute will be unique in that object type. If one object has that attribute value of abc, then abc can't be set for that attribute in any other object of that object type.

Suggested Solution

There should be an option to enable Unique feature for 2 or more attributes of an object type and those 2 or more attributes could be used in combination. Something similar to a combination of primary keys in database table.

Why This Is Important

• For large environments having a single attribute limits the creation of a unique CI(Configuration Item). This in turn severely puts a limit on what all can be imported.
• Helps in environments with multiple domains and assets where the same hostname/application name can exist multiple times. For example: The combination of a Software/Application asset with the combined key of Name + Environment (PROD/DEV/TEST/...). Here the application will exist multiple times but only once in combination with the environment.

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available.