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  1. Jira Service Management Cloud
  2. JSDCLOUD-10461

Assets: Enhanced capability of Services object schema like regular schemas

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      Problem

      Currently the services are part of a separate object schema called Services. There is no option to have these in the same schema as other Assets objects. Also, it is not possible to create child object type for Services object type.

      Suggested Solution

      There should be option to have the services in the same schema as any other Assets objects. Also, the ability to create child object types for Services is important.

      Why This Is Important

      • Better manageability as one object schema can manage all object types
      • A regular object schema offers more granularity than Services schema
      • Be able to set permissions based on the Schema Roles, with that, not allowing Agents to create new Objects under Services

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              7260236ab89d Justin King
              cf3a9e2a2246 Diptajeet Datta
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                Created:
                Updated: