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Type:
Bug
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Resolution: Timed out
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Priority:
Low
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Component/s: Request Type Configuration
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2
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Severity 3 - Minor
Issue Summary
At the moment, when a request type deleted , the existing issue that previously use the request type are not searchable when using :-
Request Type is Empty
Steps to Reproduce
- Create issue with Request Type A
- Open the JSM project and delete Request Type A
- Search issue in issue navigator page , Request Type is Empty
Expected Results
The ticket are displaying in the filter results.
Actual Results
Issue not displaying in the results even though in issue showing the request type is empty.
Workaround
- Search issue using :-
"Request Type" not in ("Request Type B","Request Type C")
- Or , Create automation to clear the request type value and should be able to search using Request type is Empty
- depends on
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ARMOR-2669 Loading...