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  1. Jira Service Management Cloud
  2. JSDCLOUD-10438

Sort Queues on the fly by Cascading Select List fields

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      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for previously raising this feature request and bringing it to our attention.

      Within our company roadmap and work capacity, we try to address or review each feature request but admit that not each one will be implemented. To continue the culture of being honest and open, we are closing this ticket to focus on our upcoming roadmap for all Jira Service Management Cloud users. You can visit Atlassian Cloud Roadmap to learn more about what was recently released and the upcoming roadmap.

      Thank you again for providing valuable feedback to our team!

      Christal Rodrigues
      Jira Service Management Cloud team

      Summary

      Sort queues on the fly by Cascading Select List fields

      Details

      Tickets on Queues page can be sorted by clicking on field label in table header. However sorting is only supported for certain OOTB fields.
      This feature suggestion is to extend sorting ability to custom field of type 'Cascading select list'.

      Note: User can sort using 'Cascading select list' field on advanced search by specifying it in 'order by' JQL clause or by clicking on field label in table header of search results.

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          Amit

              Unassigned Unassigned
              asantos2@atlassian.com Augusto Pasqualotto (Inactive)
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