Extend the functionality to be able to filter on Reporter

XMLWordPrintable

    • 2
    • 6

      Problem
      We don't connect all our Customers in the Portal with connected Services that customers can request help on. But we filter on the domain and/or the Organization name. But right now we can just filter on personal level of the Reporter (uid/displayName)

      Suggestion:
      Extend the functionality to be able to filter on Reporter e-mail domain or organisation.

      Right now you can filter on userKey or displayName in the connection with Insight.

      Current functionality:
      https://support.atlassian.com/jira-service-management-cloud/docs/configure-the-insight-object-field/#Filter-using-system-fields-from-within-the-issue

            Assignee:
            Unassigned
            Reporter:
            Sebastian R
            Votes:
            23 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated: