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  1. Jira Service Management Cloud
  2. JSDCLOUD-10359

Extend the functionality to be able to filter on Reporter

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      Problem
      We don't connect all our Customers in the Portal with connected Services that customers can request help on. But we filter on the domain and/or the Organization name. But right now we can just filter on personal level of the Reporter (uid/displayName)

      Suggestion:
      Extend the functionality to be able to filter on Reporter e-mail domain or organisation.

      Right now you can filter on userKey or displayName in the connection with Insight.

      Current functionality:
      https://support.atlassian.com/jira-service-management-cloud/docs/configure-the-insight-object-field/#Filter-using-system-fields-from-within-the-issue

              Unassigned Unassigned
              51bdb5ee405d Sebastian R
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                Created:
                Updated: