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  1. Jira Service Management Cloud
  2. JSDCLOUD-10337

Ability to copy attachments to Object via Automation

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      Current behavior

      The ability to add attachments to Objects was released recently, but as attachments are not considered an attribute, we can’t interact with them via Automation.

      Suggestion

      Add the ability to copy attachments from issues to Objects via Automation.

          Form Name

            [JSDCLOUD-10337] Ability to copy attachments to Object via Automation

            Salome Khaindrava added a comment -

            Hi!
            We’ve developed an app called Secure Attachment Transfer that addresses this limitation.
            This app allows you to transfer attachments from issues to Objects via Automation. If you are interested in leveraging this functionality, feel free to explore Secure Attachment Transfer in the Atlassian Marketplace!
            For detailed instructions on how to send attachments to Assets, please refer to the Attachment Transfer User Guide.

            Salome Khaindrava added a comment - Hi! We’ve developed an app called Secure Attachment Transfer  that addresses this limitation. This app allows you to transfer attachments from issues to Objects via Automation. If you are interested in leveraging this functionality, feel free to explore Secure Attachment Transfer in the Atlassian Marketplace! For detailed instructions on how to send attachments to Assets, please refer to the  Attachment Transfer User Guide .

            Leonardo De Santis added a comment -

            We would like to attach files from an issue to an asset via automation, as we would link a People asset to its NDA letter.

            Leonardo De Santis added a comment - We would like to attach files from an issue to an asset via automation, as we would link a People asset to its NDA letter.

            Brett Hernandez added a comment -

            Would love to have the ability to do this! 

            We're using assets to manage contracted services and having the ability to copy attachments from a Jira issue directly to the linked asset object would be huge!

            Brett Hernandez added a comment - Would love to have the ability to do this!  We're using assets to manage contracted services and having the ability to copy attachments from a Jira issue directly to the linked asset object would be huge!

              Unassigned Unassigned
              adaluz Angélica Luz
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              61 Vote for this issue
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                Created:
                Updated: