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  1. Jira Service Management Cloud
  2. JSDCLOUD-10303

Redirect customers to the Login page when anonymous access is not enabled on Confluence

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      Problem

      When a customer portal is open to anyone on the web, but the knowledgebase is not, customers will be redirected to "No access - Sorry, you're not allowed to see this - Go back" if they try to access an article or category.

      Suggestion

      Instead of "Go back", add the option for customers to login or add a message informing them that to view the articles, they need to be logged in.

              Unassigned Unassigned
              adaluz Angélica Luz
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