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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Update from 23rd December, 2022

      Hi all, 

      Thanks for your interest. We appreciate that this is an important feature and have started the work to enable Marketplace app development for import integrations. From there, we are aiming to build a number of integrations ourselves, and continue to collaborate with partners and Marketplace app developers in order to offer a range of integrations for Assets. Whilst we cannot share ETAs or a list of integrations to be developed yet, we are in the process of formalising requirements and conducting technical investigations. In the meantime - for those of you considering custom integrations, please refer to our API documentation on https://developer.atlassian.com/cloud/insight/imports/introduction//

      Otherwise we will provide an update as soon as we can share more information.

      Best regards,

      Doro Linneweber

      Product Manager, Jira Service Management

       

       

      Connecting JSM/Insight to Jamf could facilitate integration and ingestion of exiting assets and their information.

      This is already available for Server/DC: https://marketplace.atlassian.com/apps/1219908/insight-jamf-integration?tab=overview&hosting=datacenter

      Currently, we do not support any integration in Insight. We only support CSV Import.

            [JSDCLOUD-10248] Jamf Integration for Assets

            Happy 3rd Birthday to this request!

            How are Assets for Cloud and Assets for Data Center different?

              Assets for Cloud Assets for Data Center
            Integrations
            • Jira Service Management Services
            • Marketplace Integrations for Cloud
            • Cloud providers (AWS, Azure, Google Cloud)
            • Mobile device and software management (JAMF, SCCM, Snow)
            • Other CMDBs (ServiceNow, Device42)
            • Atlassian ecosystem (Jira & Bitbucket, Confluence, Tempo)
            • Others (NVD)

            Steven Rhodes added a comment - Happy 3rd Birthday to this request! How are Assets for Cloud and Assets for Data Center different?   Assets for Cloud Assets for Data Center Integrations Jira Service Management Services Marketplace Integrations for Cloud Cloud providers (AWS, Azure, Google Cloud) Mobile device and software management (JAMF, SCCM, Snow) Other CMDBs (ServiceNow, Device42) Atlassian ecosystem (Jira & Bitbucket, Confluence, Tempo) Others (NVD)

            Lusecannon added a comment -

            +1 - this would be hugely valuable to us.  With Atlassian pushing everyone to their Cloud offering, not sure why integrations such as this aren't already available to ensure continuity of process from DC versions.

            Lusecannon added a comment - +1 - this would be hugely valuable to us.  With Atlassian pushing everyone to their Cloud offering, not sure why integrations such as this aren't already available to ensure continuity of process from DC versions.

            As we position to move to Jira Assets this integration being "native" would be essential!

            Nathan Mackenzie added a comment - As we position to move to Jira Assets this integration being "native" would be essential!

            We are currently looking into asset managemet and this would make life easier for us.

            Alexander Nezis added a comment - We are currently looking into asset managemet and this would make life easier for us.

            JM added a comment -

            Our company is very interested in it, it would make our work much easier if it was offered not only for the server version.

            JM added a comment - Our company is very interested in it, it would make our work much easier if it was offered not only for the server version.

            Ashton added a comment - - edited

            This is very disappointing, and directly conflicts with what Atlassian have said publicly in the past.

            Looking at alternative systems going forward, very disappointing.

            Ashton added a comment - - edited This is very disappointing, and directly conflicts with what Atlassian have said publicly in the past. Looking at alternative systems going forward, very disappointing.

            Apparently, this is not on the roadmap:

            https://www.atlassian.com/roadmap/cloud?selectedProduct=jiraService&search=insight

             

            Party foul, Atlassian.

            Ian Cervantez added a comment - Apparently, this is not on the roadmap: https://www.atlassian.com/roadmap/cloud?selectedProduct=jiraService&search=insight   Party foul, Atlassian.

            Been waiting for this since assets came to cloud... Riada told me it was coming soon but nothing since bought by Atlassian, please give us something on this, manual weekly imports are not cutting it for ease of use

            Conrad Fleming added a comment - Been waiting for this since assets came to cloud... Riada told me it was coming soon but nothing since bought by Atlassian, please give us something on this, manual weekly imports are not cutting it for ease of use

            Is anyone else concerned that this ticket is over a year old, has more votes and watchers than most other tickets, and it's still in "gathering interest" phase yet it's been a quarter since the last update from Atlassian?

            Ian Cervantez added a comment - Is anyone else concerned that this ticket is over a year old, has more votes and watchers than most other tickets, and it's still in "gathering interest" phase yet it's been a quarter since the last update from Atlassian?

            I would love to see this working sooner than later. Same goes for https://jira.atlassian.com/browse/JSDCLOUD-10863

            Jamesly Dasse added a comment - I would love to see this working sooner than later. Same goes for https://jira.atlassian.com/browse/JSDCLOUD-10863

              Unassigned Unassigned
              asantos2@atlassian.com Augusto Pasqualotto (Inactive)
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                Created:
                Updated: