Summary

Smart value for an object's user or object type attributes any list type function such as size does not work with a single value

Steps to Reproduce

1. Create an Insight object with a user attribute "Assigned". Set cardinality to multiple users.
2. Create an automation rule to be triggered when an object is created and print the value of below smart value

   {{object.Assigned.size}}  
   

1. Create two objects, one with a single user and the other with 2 users

Expected Results

The automation rule prints 1 and 2 respectively.

Actual Results

The automation rule for an object with a single user returns empty. While it works fine when you have more than 1 user added.

Notes

For user picker fields in Jira, for example, Approver, it works with one user:

{{issue.Approvers.size}}

Workaround

Steps:

1. Add action "Create variable" to capture object User attribute, i.e: issue.assetfield.user_attribute or object.user_attribute
2. Then use the below smart value to capture the size:

   {{if(variable_name.isEmpty(), 0, variable_name.split(",").size)}}

Reference documentation:

• Create variable
• If smart value
• isEmpty
• Split

Loom/Recording:

Workaround test: JSDCLOUD-10236 Workaround.mp4