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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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Component/s: Assets - Jira Field & JQL
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None
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1
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Severity 2 - Major
Issue Summary
When using filter issue scope to filter Insight objects using ${project.label} or ${project.id}, Insight objects can be found and selected correctly in Jira and on the Customer Portal, however when trying to submit a request on the Portal a validation error occurs - "Validation failed for Insight object".
Steps to Reproduce
- Create an Insight object type with a text attribute named "Project".
- Set the "Project" field for an object equal to the name of a JSM project.
- Set up an Insight object custom field and set the filter issue scope to: Project= ${project.label}
- Add the Insight custom field to the JSM project.
- Go to the Customer Portal for the JSM project > create request screen > search for and select the Insight object from step 2. Notice that search results are correctly filtered to objects with the "Project" attribute set to the JSM project's name.
- Submit the request.
Expected Results
The request is successfully submitted.
Actual Results
The request fails to submit with validation error: "Validation failed for Insight object" shown on the Insight field. Occurs for both ${project.label} and ${project.id} placeholders.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available