Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-10188

Set default Customer Permission for newly created JSM projects

    XMLWordPrintable

Details

    • 0
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Currently, for the newly created Service Management projects by default, the Customer Permission setting is set to Anyone on the web (without logging in). This raised security concerns from customer end-users. Some users who belong to an old user group claimed that there was a risk their ticket details were exposed to other user groups. It should be set to Customers added by agents and admins or there should be an option to change the default customer permissions.

      Attachments

        Activity

          People

            Unassigned Unassigned
            629e3a9fbec4 Pritha Prasad (Inactive)
            Votes:
            19 Vote for this issue
            Watchers:
            17 Start watching this issue

            Dates

              Created:
              Updated: