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  1. Jira Service Management Cloud
  2. JSDCLOUD-10162

Unable to move field to hidden if the screen have multiple tab screen at the "Request Type" screen for Agent view

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    Description

      Issue Summary

      At the moment, as the request type form has the option to edit the field layout , admin would like to hide some field for the "Agent" view section. However, when the screen have multiple tab screen, admin unable to move field from "General" screen to the hidden section.

      Steps to Reproduce

      1. Create screen with multiple tab
      2. Open the project
      3. Go to Request Type > Agent view
      4. Move field from "General" section to hidden

      Expected Results

      Able to move the field to hidden.

      Actual Results

      Not able to move the field to hidden

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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              Unassigned Unassigned
              nroslan Atiqah Roslan
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              Dates

                Created:
                Updated: