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  1. Jira Service Management Cloud
  2. JSDCLOUD-10145

Articles with emoticons in the portal do not render

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      Issue Summary

      Emoticons are not rendering in Customer portal view

      Steps to Reproduce

      1. Add emoticons in an article
      2. Access the article via the portal

      Expected Results

      Emoticons should render in the portal view

      Actual Results

      Emoticons are not rendered in the portal view

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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              Unassigned Unassigned
              nmohdkhalid Nabil
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              45 Vote for this issue
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                Created:
                Updated:
                Resolved: