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  1. Jira Service Management Cloud
  2. JSDCLOUD-10126

Trying to enable the widget throws an error

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Details

    • Bug
    • Resolution: Fixed
    • Medium
    • Widget
    • None

    Description

      Issue Summary

      If a site is recently imported from another Cloud site where the widget was enabled, when trying to access the Widget page in a service project, an error message is displayed and it's not possible to enable the feature.

      Steps to Reproduce

      1. Go to a service project > Project settings
      2. Click on Widget

      Expected Results

      The widget settings will appear.

      Actual Results

      The error message below is displayed and there are no options available.

      Unable to install the widget. Please try again in a little while. 

      Workaround

      None at this moment. Contact Atlassian Support.

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              Unassigned Unassigned
              vromero Victor Romero
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              Dates

                Created:
                Updated:
                Resolved: