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  1. Jira Service Management Cloud
  2. JSDCLOUD-10045

Import duplication when object type mapping has two identifiers and one is another referenced object

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    Description

      Issue Summary

      During object import, objects are duplicated when object type mapping has two identifiers and one is another referenced object

      Steps to Reproduce

      1. Create object type called "City" in your schema (with just default attributes) 
      2. Also create an object type called "Employee" with the default attributes and an attribute of "City" of the City object type created in step 1
      3. Create an import configuration in your schema with the attached CSV file
      4. After the configuration is created, create an object type mapping within the configuration selecting the Employee object type created in step 2 and set the identifiers of the mapping to be "Name" and "City" and ensure both are ticked (See screenshot for end result of import configuration)
        1. Ensure that for the Employee object type mapping, Missing objects are ignored
      5. Execute import and check that the objects were correctly imported
      6. Execute import another time without making any changes

      Expected Results

      We should see no duplicates

      Actual Results

       

      We see duplicates of all the objects

       

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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            8f5df932eda6 Dorothea Linneweber
            d80a14de5ac6 Kalanika Weerasinghe
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            Dates

              Created:
              Updated: