Public REST API to retrieve/create Services information in ITSM service project.

XMLWordPrintable

    • 167
    • 53

      Problem Definition

      Currently, there’s no public API for Services under the operations menu of the ITSM service project.

      Suggested Solution

      Provide a REST API to retrieve/export/create Services information from the service desk project.

      Why this is important

      Admins would have spent a lot of time allocating services a tier and updating the descriptions. It would very helpful to export the information and use the information for documentation.

      It would also be useful to have an endpoint to create services 

      Documentation:

      https://docs.atlassian.com/jira-servicedesk/REST/cloud/

            Assignee:
            Başak Meral
            Reporter:
            Saama Tabassum
            Votes:
            141 Vote for this issue
            Watchers:
            78 Start watching this issue

              Created:
              Updated:
              Resolved: