Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-10015

Public REST API to retrieve/create Services information in ITSM service project.

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • Service Registry
    • None
    • 49
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Problem Definition

      Currently, there’s no public API for Services under the operations menu of the ITSM service project.

      Suggested Solution

      Provide a REST API to retrieve/export/create Services information from the service desk project.

      Why this is important

      Admins would have spent a lot of time allocating services a tier and updating the descriptions. It would very helpful to export the information and use the information for documentation.

      It would also be useful to have an endpoint to create services 

      Documentation:

      https://docs.atlassian.com/jira-servicedesk/REST/cloud/

              Unassigned Unassigned
              0ed3fd39a981 Saama Tabassum
              Votes:
              108 Vote for this issue
              Watchers:
              50 Start watching this issue

                Created:
                Updated: