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  1. Jira Service Management Cloud
  2. JSDCLOUD-10015

Public REST API to retrieve Services information in ITSM service project.

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    • Suggestion
    • Resolution: Unresolved
    • Forge and Connect
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    • 45
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    Description

      Problem Definition

      Currently, there's no public API to retrieve information of Services under the operations menu of the ITSM service project.

      Suggested Solution

      Provide a REST API to retrieve/export Services information from the service desk project.

      Why this is important

      Admins would have spent a lot of time allocating services a tier and updating the descriptions. It would very helpful to export the information and use the information for documentation.

      Documentation:

      https://docs.atlassian.com/jira-servicedesk/REST/cloud/

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              Unassigned Unassigned
              0ed3fd39a981 Saama Tabassum
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              Dates

                Created:
                Updated: