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  1. Jira Service Management Cloud
  2. JSDCLOUD-5276

Service Desk does not disable the request types whose configuration may be broke.

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      Request types are disabled, whenever there is a chance that 'Create Request' for that request type would fail.

      E.g. Field configuration of the related issue type has a field which is marked required, un-supported on portal yet, and is not allocated a default value yet.

      SD tries to fore-warn Service Desk admins by showing them a warning, and disables the request types.

      This functionality seems to be broken.

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              Unassigned Unassigned
              pcherukuri Panna (Inactive)
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