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  1. Jira Service Management Data Center
  2. JSDSERVER-645

Allow addition of static links in Request Types

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      I know that a lot of people have mentioned either allowing multiple projects per service desk.

      As a cheap, relatively easy fix, could we add a static link feature to the 'Request Types' in the Customer Portal?

      Example:
      Technical Desk

      • Server Support
      • Program Support
      • Bug Report
      • Sales Support (This could be a hyperlink to one of our other Service Desks)

      I think this is a relatively quick work around that would allow customers to seamlessly integrate Service Desks. Also it would allow direct links to other areas if necessary.

              Unassigned Unassigned
              b3ef4e65126a RobertH
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