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  1. Jira Service Management Data Center
  2. JSDSERVER-280

Service Desk notification language doesn't resprect the setting in the user profile of the reporter

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    Description

      Initial situation

      • JIRA instance with German as default language
      • The reporter has set english (UK) in his preferences
      • The Support A empleyee has set english (UK) in his preferences
      • The Support B empleyee has set francais in his preferences

      Steps to Reproduce / Outcome

      Reporter creates a service desk request Notification i18n text comes in german for the reporter
      Support A writes a comment Notification i18n text comes in english for the reporter
      Support B writes a comment Notification i18n text comes in francais for the reporter

      Expected Result

      The Notification i18n must send in the preferred language of the reporter.

      Attachments

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-37952 Wrong translations in email notifications

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1223 Email language settings

          • Low - Low priority issues
          • Closed
          relates to

          Suggestion - JSDSERVER-819 Provide multilanguage support for Service Desk

          • Closed

          DESK-1807 Loading...

          was cloned as

          DESK-3814 Loading...

          Activity

            People

              cnguyen Chuong Nam Nguyen (Inactive)
              4e81381d415c Tim Eddelbüttel
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              Dates

                Created:
                Updated:
                Resolved:

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