Details
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Suggestion
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Resolution: Low Engagement
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0
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4
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Description
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
As per presented on this video from Summit 2014, I'd like to have such feature implemented ASAP.
Self-service should be showing Knowledge base articles + Confluence Questions and also allow users to Create Request Types.
Any ETA on when this should be released?
Attachments
Issue Links
- relates to
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JSDCLOUD-1912 Self-service showing Knowledge base articles + Confluence Questions + Create Request Types
- Closed