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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

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      Editing an existing SLA allows you to change the Start, Pause on, Stop, and Goals but we cannot change the name of the SLA

      Workaround: How to rename SLAs

              Unassigned Unassigned
              ce89ef7892bd Félix Martineau [Expert]
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