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Bug
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Resolution: Unresolved
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Low
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None
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9.12.25, 9.12.26, 10.3.9, 11.0.1
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None
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9.12
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1
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Severity 3 - Minor
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Issue Summary
When we fill the “Description” field with contents >2MB while creating a new issue, when we click on “Create” button, we see “No project selected” and “No issue type selected” error messages, even though the fields are present.
Steps to Reproduce
- Go to Jira Administration > System > Advanced Settings and set jira.text.field.character.limit value to ‘900000’ or ‘0’.
- Go to any project. Click on 'Create'. Project and Issue type will be automatically filled.
- In the "Description", put a huge amount of content (>2MB).
- Click on the "Create" button.
- We will see a XSRF Security Token Missing pop-up. Click on ‘Retry Operation’.
- We will see “No project selected” and “No issue type selected” error messages in the Create screen.
Expected Results
A New Issue should be created or Any relevant/meaningful error should be displayed in the "Create Issue" pop-up about the character limit exceeded in the Description field.
Actual Results
- When we click on “Create” button, we see “No project selected” and “No issue type selected” error messages, even though the fields are present.
- We don't see any errors in the 'atlassian-jira.log'. The HAR file, show “400 Bad Request” response for POST call.
POST https://linux-110411.prod.atl-cd.net/jira/secure/QuickCreateIssue.jspa
Response: { "errorMessages": [], "errors": { "issuetype": "No issue type selected.", "pid": "No project selected." } }
Workaround
The 'Description' field is meant to explain the nature of the case. If extensive data needs to be added, it can be done through attachments in 'File Attachments' section.