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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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None
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Affects Version/s: 10.3.1
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Component/s: Accessibility
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10.03
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Severity 3 - Minor
Issue Summary
The texts such as “Set up wallboard slideshow” and "Display options", are marked as heading level 2 and heading level 3 in the modal dailog.
Steps to Reproduce
- Open "Jira - Home" page.
- Navigate to the header section and activate "Dashboards" expand button.
- Navigate and activate "View System Dashboard" button.
- Navigate and activate "Tools > Set up wallboard slideshow" in main content area.
- Navigate through the page using the down arrow (JAWS/NVDA) and VO+Left arrow/Right arrow (VoiceOver).
- Observe that the mentioned text has incorrect heading mark-up as per visual hierarchy.
Screenshot 1

Screenshot 2

Actual Results
The heading structure was found to be inappropriate for the “Set up wallboard slideshow” text which is coded using <h2> inappropriately instead of h1 and "Display options" text which is coded using <h3> inappropriately instead of h2.
As a result, screen reader users found it difficult to understand the page content structure.
Expected Results
Use heading levels as per specification such as <h1> should be followed by <h2>, <h3> and so on. It is recommended that the discussed issue be addressed as screen reader users rely on headings heavily to understand the page structure.
Provide <h1> to the “Set up wallboard slideshow” text and <h3> to the "Display options" text.
Code Snippet
<h1 id="configure_wallboard_dialog-title" ...>Set up wallboard slideshow</h1>
(...)
<h2>Display options</h2>
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
Environment
MacBook Pro (16-inch, 2021)
macOs Sonoma 14.7
Chrome - Version 131.0.6778.265 (Official Build) (arm64)
Firefox- Version 134.0 (64-bit)
Safari- Version 18.2 (19620.1.16.111.6, 19620)
JAWS- Version 2023
NVDA- Version 2021.2
Voiceover - Version Latest