Forgot login credentials : Use of multiple <header> tags

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    • 10.03
    • Severity 3 - Minor

      Issue Summary

      On the "Forgot Login credentials" page, The <header> element is incorrectly defined twice on the page.

      Steps to Reproduce

      1. Open "Jira - login"page.
      2. Navigate and activate "can't log in?" link in main content.
      3. Inspect the code.
      4. Observe there are two <header> element present on the page.

      Actual Results

      The <header> element is incorrectly defined twice on the page which resulted in a confusing experience for screen reader users. As a best practice page should only have only one <header> tag.

      Expected Results

      Only one <header> tag should be used on the page. Remove the <header> element provided in the main content area.

      Screenshot

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Environment

      MacBook Pro (16-inch, 2021)
      macOs Sonoma 14.7
      Chrome - Version 131.0.6778.265 (Official Build) (arm64)
      Firefox- Version 134.0 (64-bit) 
      Safari- Version 18.2 (19620.1.16.111.6, 19620)
      JAWS- Version 2023
      NVDA- Version 2021.2 
      Voiceover - Version Latest

            Assignee:
            Unassigned
            Reporter:
            Saiman Khan (Inactive)
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            Watchers:
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              Created:
              Updated:
              Resolved: