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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Affects Version/s: 10.0.0
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Component/s: UPM (Universal Plugin Manager)
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10
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1
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Severity 3 - Minor
Issue Summary
This is reproducible on Data Center: yes
Steps to Reproduce
- Navigate to Settings -> Applications
- Attempt to Uninstall Jira Software by clicking "uninstall"
Expected Results
Jira Software is uninstalled successfully
Actual Results
Jira Software is still installed. Error message "An unexpected error occurred. Refer to the logs for more information" is displayed.
The below exception is thrown in the atlassian-jira.log file:
2024-09-02 01:38:48,135+0000 http-nio-8080-exec-31 url: /rest/plugins/1.0/uninstall; user: admin WARN admin 98x1549x1 hl41si 172.29.151.158,10.229.151.93 /rest/plugins/1.0/uninstall [o.g.jersey.servlet.WebComponent] A servlet request to the URI https://instenv-351244-ysyt.instenv.internal.atlassian.com/rest/plugins/1.0/uninstall contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected. 2024-09-02 01:38:48,136+0000 http-nio-8080-exec-31 url: /rest/plugins/1.0/uninstall; user: admin WARN admin 98x1549x1 hl41si 172.29.151.158,10.229.151.93 /rest/plugins/1.0/uninstall [c.a.p.r.v.security.xsrf.XsrfResourceFilter] XSRF checks failed for request: https://instenv-351244-ysyt.instenv.internal.atlassian.com/rest/plugins/1.0/uninstall , origin: https://instenv-351244-ysyt.instenv.internal.atlassian.com , referrer: https://instenv-351244-ysyt.instenv.internal.atlassian.com/plugins/servlet/applications/versions-licenses
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- mentioned in
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