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  1. Jira Data Center
  2. JRASERVER-77416

Improve email notifications in order to prevent usernames being associated with Jira's mail handler address

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Currently email notifications from Jira are sent with the following from address:
      From: Full Name (jira@example.com)

      Because of this, in email clients such as Outlook or Apple Mail, Full Name can mistakenly be associated with jira@example.com when composing an email to Full Name.

      This request is to change email notifications to the following delivery format:
      From: Full Name <noreply@example.com>
      Reply-To: Jira Instance <jira@example.com>

      This will cause notification replies being directed to Jira's mail handler along with an immediate rejection reply if a user composes an email to Full Name <noreply@example.com>

            Unassigned Unassigned
            jcurry Jeff Curry
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              Created:
              Updated: