Some admin screens are blank when HipChat plugins are installed

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    • 9.08
    • 16
    • Severity 3 - Minor
    • 30

      Issue Summary

      This is reproducible on Data Center: yes

      Steps to Reproduce

      1. Setup an instance with these plugins installed: Atlassian Hipchat Integration Plugin, Atlassian Hipchat Integration Plugin Core, HipChat Core Plugin, HipChat for JIRA
      2. Access the admin pages: Application access and Cluster monitoring — their contents are blank

      Expected Results

      The pages would render alright

      Actual Results

      The pages are rendered blank.

      Workaround

      Remove these plugins from Jira:

      • Atlassian Hipchat Integration Plugin
      • Atlassian Hipchat Integration Plugin Core
      • HipChat Core Plugin
      • HipChat for JIRA

      And any matching records from the pluginstate:

      delete from pluginstate where lower(pluginkey) like lower('%hipchat%');
      

            Assignee:
            Unassigned
            Reporter:
            Rodrigo Martinez
            Votes:
            3 Vote for this issue
            Watchers:
            15 Start watching this issue

              Created:
              Updated:
              Resolved: