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  1. Jira Data Center
  2. JRASERVER-76792

Jira auto scrolls when using @mention in comment

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 9.4.7, 9.4.10, 9.4.12, 9.4.14, 9.12.1, 9.4.21, 9.12.8
    • Issue - Comments

      Issue Summary

      When a user tries to use the @mention to reference another user, the list gets displayed further up on the UI.

      This is reproducible on Data Center: (yes)

      Steps to Reproduce

      1. Login to a JSM instance and click on queues in the top left corner from the IT Service Desk project.
      2. Select an issue => In the comment field, enter some text, then hit enter 20 times to create some room.
      3. Try to mention a user by using @ and see the list displayed outside the comment field.

      Expected Results

      The list displayed when the user tries to reference another user by using @ should have been displayed within the comment field as shown below:

      Actual Results

      The list displayed after the user calls the @ in the comment field displays further up the UI as shown below:

      The below exception is thrown in the xxxxxxx.log file:
      No errors are displayed in the logs

      Workaround

      This issue does not happen when you open the ticket in a new tab via the issue key.

              Unassigned Unassigned
              da15d39d6ce6 Didi (Inactive)
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              10 Vote for this issue
              Watchers:
              16 Start watching this issue

                Created:
                Updated: