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  1. Jira Data Center
  2. JRASERVER-7615

Administrators should be able to edit specific user's dashboards

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      We sometimes get support requests from users who are having issues with configuring their dashboard. Since some of them are abroad (from the helpdesk), the helpdesk admins cannot walk physically to help with the configuration and handling the issues is often hard over the phone, especially given sometimes long time differences. To provide help efficiently, an administrator should be able to pick a specific user and edit their dashboard settings. This could be achieved by the user telling the admin their password but it's such a bad security practice that it cannot be used in practice.

            [JRASERVER-7615] Administrators should be able to edit specific user's dashboards

            Roy Krishna (Inactive) added a comment -

            Hi all,

            In JIRA 4.4.1 we added the ability for admins to delete or change the owner of a shared dashboard(also filters). Whilst doing so we also took at look at this specific request and have decided that we will not implement it as it currently stands.

            Customers interested in this type of request should vote for JRA-17783.

            All feedback can be directed to me personally.

            Cheers,
            Roy Krishna
            JIRA Product Management
            roy at atlassian dot com

            Roy Krishna (Inactive) added a comment - Hi all, In JIRA 4.4.1 we added the ability for admins to delete or change the owner of a shared dashboard(also filters). Whilst doing so we also took at look at this specific request and have decided that we will not implement it as it currently stands. Customers interested in this type of request should vote for JRA-17783 . All feedback can be directed to me personally. Cheers, Roy Krishna JIRA Product Management roy at atlassian dot com

            Roy Krishna (Inactive) added a comment -

            @Chris,

            Admins can delete shared dashboards as of 4.4.1.

            Roy Krishna (Inactive) added a comment - @Chris, Admins can delete shared dashboards as of 4.4.1 .

            Chris Johnson added a comment -

            It should also be possible for administrators to delete users' customer dashboards. We have a bunch leftover from former users and no way to get rid of them.

            Chris Johnson added a comment - It should also be possible for administrators to delete users' customer dashboards. We have a bunch leftover from former users and no way to get rid of them.

            MattS added a comment -

            It would also be useful to be able to specify users or a group of users who are allowed to edit a dashboard. A project lead may often create a dashboard and then delegate the maintenance of it to someone else.

            MattS added a comment - It would also be useful to be able to specify users or a group of users who are allowed to edit a dashboard. A project lead may often create a dashboard and then delegate the maintenance of it to someone else.

            Nick Menere [Atlassian] (Inactive) added a comment -

            Thanks for your suggestion. I have linked this issue to another issue as it would allow this done.

            Nick Menere [Atlassian] (Inactive) added a comment - Thanks for your suggestion. I have linked this issue to another issue as it would allow this done.

              Unassigned Unassigned
              ec22805fc0e2 Sulka Haro
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