Details
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Bug
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Resolution: Fixed
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Low
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8.20.12
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None
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8.2
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Severity 2 - Major
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Description
Issue Summary
https://confluence.atlassian.com/adminjiraserver/upgrading-jira-data-center-on-aws-945105105.html is missing potentially critical step that could lead to higher customer friction, i.e. L1s and L2s created for support
Step 3: Scale up the number of application nodes implies that it's OK to scale up the number of nodes back to the original number at once. This is very risky for customers running JIRA below version 9.1.0 due to this bug:
https://jira.atlassian.com/browse/JRASERVER-72125 where by we state that it was admin's responsibility to to ensure only one node starts at a time and that all nodes in the cluster are healthy, so that each of them can provide a healthy snapshot
Expected Results
We need to state that customers should add one node at a time and wait for it to be fully started before deploying another node.
Steps to Reproduce
Open the linked article
Actual Results
We simply state that customers can scale up the cluster back to the original number of nodes which can lead to all sorts of issues like:
https://jira.atlassian.com/browse/JRASERVER-66635
https://jira.atlassian.com/browse/JRASERVER-72125
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
Attachments
Issue Links
- is cloned from
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JRASERVER-74475 Upgrading Jira Data Center on AWS should instruct customers to shut down JIRA gracefully before terminating from AWS
- Closed
- Mentioned in