Create issue: The key combination provided inside description textarea does not work with keyboard

XMLWordPrintable

    • 9.03
    • Severity 3 - Minor

      Issue Summary

      An instruction "Rich Text Area. Press ALT-0 for help" is given to the screen reader user when the focus moves on to the 'description' textarea, but these key combinations are not working.

      Steps to Reproduce

      1. Turn on screen reader.
      2. Navigate inside "create issue" modal dialog.
      3. Navigate to the description textarea. 
      4. Observe that the screen reader announces as "Rich Text Area. Press ALT-0 for help."
      5. When user press alt/option + 0 nothing happens.

      Actual Results

      While focus is inside description textarea, as per the label when user presses alt + 0 (or option + 0 in mac) nothing happens. 

      This makes screen reader users difficult to understand the functionality associated with the key combinations.

      Expected Results

      When user presses alt + 0 (or option + 0 in mac) the help functionality should be made available to the users.

      Note: As per observations the textarea is coded via a third party tool called as TinyMCE

      As per the TinyMCE website, after pressing alt + 0, a help modal dialog is displayed containing information regarding Keyboard shortcuts, plugins, etc.

      TineMCE.mov

      Screenshot

      Screen recording

      Screen Recording 2022-10-25 at 3.45.24 PM.mov

      Workaround

      Update the aria-label to remove the text "Press ALT-0 for help" if the help functionality will not be displayed.

        1. TineMCE.mov
          2.24 MB
          ssuryavanshi
        2. Screen Recording 2022-10-25 at 3.45.24 PM.mov
          14.95 MB
          ssuryavanshi
        3. Screenshot 2022-10-25 at 3.47.56 PM.png
          1.10 MB
          ssuryavanshi
        4. Screen Recording 2023-05-02 at 1.32.47 PM.mov
          19.36 MB
          Rahil Shaikh

            Assignee:
            Denys Serhiienko (Inactive)
            Reporter:
            ssuryavanshi (Inactive)
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            Watchers:
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              Created:
              Updated:
              Resolved: