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  1. Jira Data Center
  2. JRASERVER-74306

User Mention with non-English(Korean) names are not pickup in suggestions when Korean typed after @...

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Details

    • Bug
    • Resolution: Unresolved
    • Low
    • None
    • 8.20.11
    • Rich Text Editor

    Description

      Issue Summary

      @User mentions not working in Korean language.

      User ID is in the form of "English name(Korean name)/company" "ted.com(이규승)/kakao"

      The Korean name to be used in the mention You can enter it as "@이규승”.

      In the previous version 8.13.25, the correct user-id was suggest was started by just typing “@이”

      Steps to Reproduce

      1. Create a user with user name "ted.com(이규승)/kakao"
      2. Make sure all permission is granted so @user mention can be used in the issue
      3. Type Mention “@이” in comment
      4. Jira 8.13.29 will correctly suggest the user-id when Korean characters are typed
      5. Jira 8.20.11 will fail to  suggest the user-id when Korean characters are typed
      6. Testing can be performed by copy/paste of strings inside double quotes

      Actual Results

      https://jira.atlassian.com/secure/attachment/427195/JRASERVER-74306-8.20.11.png
       

      Expected Results

      https://jira.atlassian.com/secure/attachment/427196/JRASERVER-74306-8.13.29.png
       

      Cause of issue

      May be related to:
      https://jira.atlassian.com/browse/JRASERVER-74107

      Workaround

      none.

      Attachments

        1. JRASERVER-74306-8.20.11.png
          38 kB
          elindsay
        2. JRASERVER-74306-8.13.29.png
          54 kB
          elindsay

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              Unassigned Unassigned
              ab3caa3f2bcd elindsay
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              Dates

                Created:
                Updated: