User Mention does not show full name if username contains '#'

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 8.20.10, 8.22.4, 9.0.0
    • Component/s: Email notifications
    • 8.2
    • 2
    • Severity 3 - Minor
    • 0

      Issue Summary

      If a username contains the symbol '#', @user mention will not show the user's full name in an issue, whether in the Description or Comment field.

      Steps to Reproduce

      1. Create a user with user name 'us#r' and full name 'Test User'.
      2. Make sure all permission is granted so @user mention can be used in the issue.
      3. Mention [@us#r] in description or comment.
      4. Only ~us#r will be shown and clicking the username will not direct to the user's profile.

      Actual Results

      Only ~us#r will be shown and clicking the username will not direct to the user's profile.

      Expected Results

      The user full name is properly displayed.

      Cause of issue

      • When a '#' is used, JIRA will read it as an Anchor Link, thus redirects to http://<jira-url>/browse/<project-id>#r

      Workaround

      none.

            Assignee:
            Unassigned
            Reporter:
            Pedro Cora (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: