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Type: Bug
Resolution: Fixed
Priority: Medium
Fix Version/s: 8.20.9
Affects Version/s: 8.20.0, 8.20.1, 8.20.2, 8.20.3, 8.20.4, 8.20.5, 8.20.6, 8.20.7, 8.20.8
Component/s: UPM (Universal Plugin Manager)
Labels:
None

Introduced in Version:
8.2
Support reference count:
7
Symptom Severity:
Severity 2 - Major
UIS:
4
Bug Fix Policy:
View Atlassian Server bug fix policy

Description

Issue Summary

Jira 8.20.x it's being shipped with the Universal Plugin Manager 5.0.3 app version, which is incompatible with the mentioned Jira version, according to the UPM Version History. (See the screenshot below).

Steps to Reproduce

Install or Upgrade to any Jira 8.20.x version.
Go to Manage apps > Manage apps
Try to update the UPM which is in the 5.0.3 version.

Expected Results

Jira Should update the plugin successfully. (See the screenshot below)

Actual Results

The update fails, with the screenshot message. In the atlassian-jira.log file:

2022-04-27 19:19:00,035-0300 Caesium-1-4 DEBUG ServiceRunner     [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] getService bundle [com.atlassian.jira.diagnostics-plugin]
2022-04-27 19:19:10,453-0300 plugin-transaction-0 INFO      [c.a.jira.plugin.PluginTransactionListener] [JIRA-STATS] [plugin-transaction] numberStartEvents:905, numberEndEvents:905, numberSendEvents:475, numberEventsInTransactions:29223, numberOfPluginEnableEvents:379
2022-04-27 19:19:11,099-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.loaders.ScanningPluginLoader] No plugins found to be installed
2022-04-27 19:19:11,976-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] To disable plugins '[com.atlassian.upm.atlassian-universal-plugin-manager-plugin]', we need to first disable all dependent enabled plugins: [com.atlassian.pats.pats-plugin(OPTIONAL), com.atlassian.jira.gadgets(OPTIONAL), com.atlassian.jira.jira-software-application(MANDATORY), com.atlassian.jira.migration.jira-migration-plugin(OPTIONAL), com.atlassian.jira.plugins.inform.batchers(OPTIONAL), com.atlassian.mywork.mywork-jira-provider-plugin(OPTIONAL), com.atlassian.plugins.helptips.jira-help-tips(OPTIONAL), com.atlassian.jira.mobile(OPTIONAL), com.primefieldsoftware.jira.essentialcustomfields(MANDATORY), com.atlassian.jira.plugins.jira-admin-helper-plugin(OPTIONAL), com.atlassian.servicedesk.application(OPTIONAL), com.atlassian.jira.plugins.jira-dnd-attachment-plugin(OPTIONAL), eu.softwareplant.bigpicture(MANDATORY), com.atlassian.jira.jira-quick-edit-plugin(OPTIONAL), com.atlassian.jira.jira-core-reports-plugin(OPTIONAL), com.atlassian.jira.collector.plugin.jira-issue-collector-plugin(OPTIONAL), com.atlassian.business.insights.core-plugin(DYNAMIC), com.atlassian.jira.plugins.webhooks.jira-webhooks-plugin(OPTIONAL), com.atlassian.jira.jira-projects-issue-navigator(OPTIONAL), com.atlassian.jira.jira-issue-link-remote-jira-plugin(OPTIONAL), com.atlassian.jira.mobile.jira-mobile-rest(OPTIONAL), com.intenso.jira.plugins.ad-integration-manager(OPTIONAL), com.atlassian.servicedesk.servicedesk-canned-responses-plugin(OPTIONAL), com.atlassian.jirafisheyeplugin(OPTIONAL), com.atlassian.servicedesk.servicedesk-notifications-plugin(OPTIONAL), com.atlassian.jira.jira-issue-nav-plugin(OPTIONAL), com.atlassian.servicedesk.servicedesk-lingo-integration-plugin(OPTIONAL), com.atlassian.business.insights.jira-plugin(DYNAMIC), com.atlassian.servicedesk.servicedesk-reports-plugin(OPTIONAL), com.atlassian.servicedesk.frontend-webpack-plugin(OPTIONAL), com.atlassian.jira.jira-share-plugin(OPTIONAL), com.atlassian.servicedesk.plugins.servicedesk-search-plugin(OPTIONAL), com.atlassian.servicedesk.servicedesk-knowledge-base-plugin(OPTIONAL), com.atlassian.jira.plugin.ext.bamboo(OPTIONAL), com.atlassian.jira.plugins.jira-development-integration-plugin(OPTIONAL), com.atlassian.jira.plugins.jira-transition-triggers-plugin(OPTIONAL), com.atlassian.jira.plugins.jira-bitbucket-connector-plugin(OPTIONAL), com.atlassian.jira.plugins.jira-software-plugin(OPTIONAL), com.atlassian.servicedesk.plugins.automation.servicedesk-automation-then-webhook-plugin(OPTIONAL), com.atlassian.servicedesk.servicedesk-variable-substitution-plugin(OPTIONAL), com.atlassian.servicedesk.plugins.automation.servicedesk-automation-modules-plugin(OPTIONAL), com.atlassian.jira.plugins.workinghours(OPTIONAL), com.atlassian.servicedesk.servicedesk-lingo-plugin(OPTIONAL), com.atlassian.servicedesk(OPTIONAL), com.atlassian.servicedesk.project-ui(OPTIONAL), com.atlassian.servicedesk.public-rest-api(OPTIONAL), com.atlassian.servicedesk.incident-management-plugin(OPTIONAL), com.atlassian.servicedesk.approvals-plugin(OPTIONAL), com.atlassian.servicedesk.plugins.automation.servicedesk-automation-plugin(OPTIONAL), com.riadalabs.jira.plugins.insight(MANDATORY), com.atlassian.jira.plugins.jira-importers-plugin(OPTIONAL), com.atlassian.jpo(OPTIONAL), com.atlassian.jira.plugins.inline-create.jira-inline-issue-create-plugin(OPTIONAL), com.atlassian.teams(OPTIONAL), com.radiantminds.roadmaps-jira(OPTIONAL), com.pyxis.greenhopper.jira(MANDATORY), com.atlassian.jira.jira-issue-nav-components(OPTIONAL), com.atlassian.jira.jira-issue-link-confluence-plugin(OPTIONAL), com.atlassian.jira.jira-view-issue-plugin(OPTIONAL), com.atlassian.jira.jira-issue-link-applinks-common-plugin(OPTIONAL), com.atlassian.jira.rest(OPTIONAL), com.atlassian.jira-core-project-templates(OPTIONAL), com.atlassian.jira.jira-projects-plugin(OPTIONAL), com.atlassian.jira.project-templates-plugin(OPTIONAL), com.atlassian.jira.jira-project-config-plugin(OPTIONAL), com.atlassian.jira.plugins.workflow.sharing.jira-workflow-sharing-plugin(OPTIONAL), com.atlassian.jira.plugins.jira-workflow-designer(OPTIONAL), com.atlassian.upm.role-based-licensing-plugin(MANDATORY)]
2022-04-27 19:19:11,976-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.pats.pats-plugin
2022-04-27 19:19:11,978-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.gadgets
2022-04-27 19:19:11,978-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.jira-software-application
2022-04-27 19:19:11,979-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.migration.jira-migration-plugin
2022-04-27 19:19:11,979-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.jira.migration.PluginLauncher] Jira Migration Plugin 1.6.8 stopped
2022-04-27 19:19:11,979-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.j.migration.events.JiraEventDetectionService] Jira Migration Plugin JiraEventDetection Listener stopped
2022-04-27 19:19:11,981-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.plugins.inform.batchers
2022-04-27 19:19:11,983-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.mywork.mywork-jira-provider-plugin
2022-04-27 19:19:11,983-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.plugins.helptips.jira-help-tips
2022-04-27 19:19:11,984-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.mobile
2022-04-27 19:19:11,984-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.primefieldsoftware.jira.essentialcustomfields
2022-04-27 19:19:11,984-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.plugins.jira-admin-helper-plugin
2022-04-27 19:19:11,984-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.servicedesk.application
2022-04-27 19:19:11,985-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.plugins.jira-dnd-attachment-plugin
2022-04-27 19:19:11,985-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling eu.softwareplant.bigpicture
2022-04-27 19:19:11,992-0300 UpmAsynchronousTaskManager:thread-1 WARN admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.s.u.concurrent.eventbus.ScheduledEventBus] [AC:-/MMXreQYf] Event posted while context (tenant) is not ready. Events should be used after context activation. Event type: UserContextResolvedEvent
2022-04-27 19:19:11,995-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.c.e.36af48a58a76b0307a4bd952df8efd1adde3717e.bigpicture.LicenseCache] Cache 36af48a58a76b0307a4bd952df8efd1adde3717e.bigpicture.LicenseCache was flushed
2022-04-27 19:19:11,995-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.c.e.36af48a58a76b0307a4bd952df8efd1adde3717e.bigpicture.ThreadDumpCache] Cache 36af48a58a76b0307a4bd952df8efd1adde3717e.bigpicture.ThreadDumpCache was flushed
2022-04-27 19:19:11,995-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.c.e.36af48a58a76b0307a4bd952df8efd1adde3717e.bigpicture.EnabledFeatureFlagsCache] Cache 36af48a58a76b0307a4bd952df8efd1adde3717e.bigpicture.EnabledFeatureFlagsCache was flushed
2022-04-27 19:19:11,995-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.c.e.36af48a58a76b0307a4bd952df8efd1adde3717e.bigpicture.ShareableUrlCache] Cache 36af48a58a76b0307a4bd952df8efd1adde3717e.bigpicture.ShareableUrlCache was flushed
2022-04-27 19:19:11,998-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.jira-quick-edit-plugin
2022-04-27 19:19:11,998-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.jira-core-reports-plugin
2022-04-27 19:19:11,999-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.collector.plugin.jira-issue-collector-plugin
2022-04-27 19:19:12,000-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.business.insights.core-plugin
2022-04-27 19:19:12,002-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.plugins.webhooks.jira-webhooks-plugin
2022-04-27 19:19:12,002-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.jira-projects-issue-navigator
2022-04-27 19:19:12,002-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.jira-issue-link-remote-jira-plugin
2022-04-27 19:19:12,003-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.mobile.jira-mobile-rest
2022-04-27 19:19:12,003-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.intenso.jira.plugins.ad-integration-manager
2022-04-27 19:19:12,008-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.servicedesk.servicedesk-canned-responses-plugin
2022-04-27 19:19:12,019-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.jira.index.MonitoringIndexWriter] [JIRA-STATS] [lucene-stats] flush stats: isForegroundIndexing=false, snapshotCount=2, totalCount=2, periodSec=311, flushIntervalMillis=155845, snapshotNoDocs=0, totalNoDocs=0, indexDirectory=/Users/gpinto/MSB/jira-home/atlassian-jira-software-8.20.6/caches/indexesV1/plugins/servicedeskcannedresponses, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@4fb493f5, indexDirectoryId=MMapDirectory@/Users/gpinto/MSB/jira-home/atlassian-jira-software-8.20.6/caches/indexesV1/plugins/servicedeskcannedresponses lockFactory=org.apache.lucene.store.NativeFSLockFactory@ec684e4
2022-04-27 19:19:12,021-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.jira.index.MonitoringIndexWriter] [JIRA-STATS] [lucene-stats] flush stats: isForegroundIndexing=false, snapshotCount=2, totalCount=4, periodSec=0, flushIntervalMillis=1, snapshotNoDocs=0, totalNoDocs=0, indexDirectory=/Users/gpinto/MSB/jira-home/atlassian-jira-software-8.20.6/caches/indexesV1/plugins/servicedeskcannedresponses, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@4fb493f5, indexDirectoryId=MMapDirectory@/Users/gpinto/MSB/jira-home/atlassian-jira-software-8.20.6/caches/indexesV1/plugins/servicedeskcannedresponses lockFactory=org.apache.lucene.store.NativeFSLockFactory@ec684e4
2022-04-27 19:19:12,024-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jirafisheyeplugin
2022-04-27 19:19:12,024-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.servicedesk.servicedesk-notifications-plugin
2022-04-27 19:19:12,027-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.jira-issue-nav-plugin
2022-04-27 19:19:12,028-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.servicedesk.servicedesk-lingo-integration-plugin
2022-04-27 19:19:12,028-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.business.insights.jira-plugin
2022-04-27 19:19:12,028-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.servicedesk.servicedesk-reports-plugin
2022-04-27 19:19:12,029-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.servicedesk.frontend-webpack-plugin
2022-04-27 19:19:12,030-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.jira-share-plugin
2022-04-27 19:19:12,030-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.servicedesk.plugins.servicedesk-search-plugin
2022-04-27 19:19:12,030-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.servicedesk.servicedesk-knowledge-base-plugin
2022-04-27 19:19:12,030-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.plugin.ext.bamboo
2022-04-27 19:19:12,031-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.plugins.jira-development-integration-plugin
2022-04-27 19:19:12,031-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.plugins.jira-transition-triggers-plugin
2022-04-27 19:19:12,031-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.plugins.jira-bitbucket-connector-plugin
2022-04-27 19:19:12,055-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.c.e.c.a.j.p.d.d.impl.CachingOrganizationDaoImpl.organizationsCache] Cache com.atlassian.jira.plugins.dvcs.dao.impl.CachingOrganizationDaoImpl.organizationsCache was flushed
2022-04-27 19:19:12,055-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.plugins.jira-software-plugin
2022-04-27 19:19:12,057-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.servicedesk.plugins.automation.servicedesk-automation-then-webhook-plugin
2022-04-27 19:19:12,058-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.servicedesk.servicedesk-variable-substitution-plugin
2022-04-27 19:19:12,058-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.servicedesk.plugins.automation.servicedesk-automation-modules-plugin
2022-04-27 19:19:12,059-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.plugins.workinghours
2022-04-27 19:19:12,059-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.j.p.w.i.bootstrap.lifecycle.WorkingHoursPluginLauncher] JIRA (SD) Working Hours Plugin stopping...
2022-04-27 19:19:12,059-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.j.p.w.i.bootstrap.lifecycle.WorkingHoursPluginLauncher] JIRA (SD) Working Hours Plugin stopped
2022-04-27 19:19:12,059-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.servicedesk.servicedesk-lingo-plugin
2022-04-27 19:19:12,060-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.servicedesk
2022-04-27 19:19:12,060-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [atlassian.servicedesk.lifecycle] stopping...
2022-04-27 19:19:12,060-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [atlassian.servicedesk.lifecycle] Server Plugin LifeCycle - Stopping JIRA Service Management
2022-04-27 19:19:12,062-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.s.b.lifecycle.server.ServerPluginLifeCycle] Unschedule job to periodically ensure SD mail channels are enabled
2022-04-27 19:19:12,067-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.s.b.lifecycle.server.ServerPluginLifeCycle] Finished unscheduling job to periodically ensure SD mail channels are enabled
2022-04-27 19:19:12,067-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.s.b.lifecycle.server.ServerPluginLifeCycle] Disabling ServiceDesk mail channels...
2022-04-27 19:19:12,069-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.s.b.lifecycle.server.ServerPluginLifeCycle] Unregister job runner to periodically ensure SD mail channels are enabled
2022-04-27 19:19:12,069-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.s.b.lifecycle.server.ServerPluginLifeCycle] Finished unregistering job runner  to periodically ensure SD mail channels are enabled
2022-04-27 19:19:12,075-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [atlassian.servicedesk.lifecycle] Successfully unscheduled jobId=sd.async.upgrade.tasks.job.runner
2022-04-27 19:19:12,075-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [atlassian.servicedesk.lifecycle] Unregistering JIRA Service Management async job runner
2022-04-27 19:19:12,075-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [atlassian.servicedesk.lifecycle] Unregistered JIRA Service Management async job runner successfully
2022-04-27 19:19:12,075-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [atlassian.servicedesk.lifecycle] stopped
2022-04-27 19:19:12,076-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.servicedesk.project-ui
2022-04-27 19:19:12,076-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.servicedesk.public-rest-api
2022-04-27 19:19:12,077-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.servicedesk.incident-management-plugin
2022-04-27 19:19:12,078-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.servicedesk.approvals-plugin
2022-04-27 19:19:12,078-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.servicedesk.plugins.automation.servicedesk-automation-plugin
2022-04-27 19:19:12,079-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.s.p.a.internal.bootstrap.AutomationPluginLauncher] AutomationPlugin onStop() - Jira Service Management Automation Plugin is stopping...
2022-04-27 19:19:12,109-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.s.p.a.internal.bootstrap.AutomationPluginLauncher] AutomationPlugin onStop() - Jira Service Management Automation Plugin is stopped.
2022-04-27 19:19:12,109-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.riadalabs.jira.plugins.insight
2022-04-27 19:19:12,109-0300 UpmAsynchronousTaskManager:thread-1 WARN admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.r.j.p.i.services.launcher.InsightLauncher] Insight on stop
2022-04-27 19:19:12,114-0300 UpmAsynchronousTaskManager:thread-1 WARN admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [i.r.i.index.model.InsightPersistedIndexManager] Write object cache ObjectBean on disk done..... time: 3 ms, size: 196 B. Number of objects persisted: 0
2022-04-27 19:19:12,114-0300 UpmAsynchronousTaskManager:thread-1 WARN admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [i.r.i.index.model.InsightPersistedIndexManager] Write object cache ObjectSchemaBean on disk done..... time: 0 ms, size: 196 B. Number of objects persisted: 0
2022-04-27 19:19:12,116-0300 UpmAsynchronousTaskManager:thread-1 WARN admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [i.r.i.index.model.InsightPersistedIndexManager] Write object cache ObjectTypeBean on disk done..... time: 1 ms, size: 196 B. Number of objects persisted: 0
2022-04-27 19:19:12,117-0300 UpmAsynchronousTaskManager:thread-1 WARN admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [i.r.i.index.model.InsightPersistedIndexManager] Write object cache ObjectTypeAttributeBean on disk done..... time: 1 ms, size: 196 B. Number of objects persisted: 0
2022-04-27 19:19:12,118-0300 UpmAsynchronousTaskManager:thread-1 WARN admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [i.r.i.index.model.InsightPersistedIndexManager] Write object cache ObjectTicketConnection on disk done..... time: 0 ms, size: 196 B. Number of objects persisted: 0
2022-04-27 19:19:12,119-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.plugins.jira-importers-plugin
2022-04-27 19:19:12,119-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jpo
2022-04-27 19:19:12,120-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.plugins.inline-create.jira-inline-issue-create-plugin
2022-04-27 19:19:12,120-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.teams
2022-04-27 19:19:12,120-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.radiantminds.roadmaps-jira
2022-04-27 19:19:12,120-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.pyxis.greenhopper.jira
2022-04-27 19:19:12,121-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.jira-issue-nav-components
2022-04-27 19:19:12,121-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.jira-issue-link-confluence-plugin
2022-04-27 19:19:12,121-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.jira-view-issue-plugin
2022-04-27 19:19:12,121-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.jira-issue-link-applinks-common-plugin
2022-04-27 19:19:12,121-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.rest
2022-04-27 19:19:12,121-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira-core-project-templates
2022-04-27 19:19:12,121-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.jira-projects-plugin
2022-04-27 19:19:12,122-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.project-templates-plugin
2022-04-27 19:19:12,122-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.jira-project-config-plugin
2022-04-27 19:19:12,122-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.plugins.workflow.sharing.jira-workflow-sharing-plugin
2022-04-27 19:19:12,123-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.jira.plugins.jira-workflow-designer
2022-04-27 19:19:12,124-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.plugin.manager.DefaultPluginManager] Disabling com.atlassian.upm.role-based-licensing-plugin
2022-04-27 19:19:12,276-0300 UpmAsynchronousTaskManager:thread-1 DEBUG admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.atlassian.pats.plugin]
2022-04-27 19:19:12,355-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.c.e.c.a.j.application.DefaultApplicationRoleManager.applicationRoleGroups] Cache com.atlassian.jira.application.DefaultApplicationRoleManager.applicationRoleGroups was flushed
2022-04-27 19:19:12,355-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.c.e.c.a.j.application.DefaultApplicationRoleManager.billableUsersCount] Cache com.atlassian.jira.application.DefaultApplicationRoleManager.billableUsersCount was flushed
2022-04-27 19:19:12,407-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.j.migration.analytics.ServerAnalysisEventJobRunner] Successfully unregistered server analysis job jira-migration-analytics-server-analysis-job-key
2022-04-27 19:19:12,408-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.j.migration.analytics.AnalyticsEventDispatcher] Successfully unregistered analytics even dispatcher job jira-migration-analytics-events-dispatcher-job-key
2022-04-27 19:19:12,408-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.j.m.analytics.user.UserEmailAnalyticsScheduledRunner] Successfully unregistered user email event collector job jira-migration-user-email-analytics-events-collector-job-key
2022-04-27 19:19:12,411-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.j.migration.tracking.MigrationTracker] Shutting down pollers
2022-04-27 19:19:12,413-0300 UpmAsynchronousTaskManager:thread-1 DEBUG admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.atlassian.jira.migration.jira-migration-plugin]
2022-04-27 19:19:12,626-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.c.e.c.a.j.application.DefaultApplicationRoleManager.applicationRoleGroups] Cache com.atlassian.jira.application.DefaultApplicationRoleManager.applicationRoleGroups was flushed
2022-04-27 19:19:12,626-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.c.e.c.a.j.application.DefaultApplicationRoleManager.billableUsersCount] Cache com.atlassian.jira.application.DefaultApplicationRoleManager.billableUsersCount was flushed
2022-04-27 19:19:13,008-0300 UpmAsynchronousTaskManager:thread-1 DEBUG admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.softwareplant.app.bigpicture.app-bigpicture-jiraserver]
2022-04-27 19:19:13,156-0300 UpmAsynchronousTaskManager:thread-1 DEBUG admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.atlassian.business.insights.core-plugin]
2022-04-27 19:19:13,469-0300 UpmAsynchronousTaskManager:thread-1 DEBUG admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.intenso.jira.plugins.ad-integration-manager]
2022-04-27 19:19:13,538-0300 UpmAsynchronousTaskManager:thread-1 DEBUG admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.atlassian.servicedesk.servicedesk-canned-responses-plugin]
2022-04-27 19:19:13,693-0300 UpmAsynchronousTaskManager:thread-1 DEBUG admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.atlassian.servicedesk.servicedesk-notifications-plugin]
2022-04-27 19:19:13,793-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.j.index.ha.DefaultServerIndexRepairService] Pausing DefaultServerIndexRepairService
2022-04-27 19:19:13,796-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.jira.index.MonitoringIndexWriter] [JIRA-STATS] [lucene-stats] flush stats: isForegroundIndexing=false, snapshotCount=2, totalCount=2, periodSec=385, flushIntervalMillis=192714, snapshotNoDocs=0, totalNoDocs=0, indexDirectory=/Users/gpinto/MSB/jira-home/atlassian-jira-software-8.20.6/caches/indexesV1/comments, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@4611445b, indexDirectoryId=MMapDirectory@/Users/gpinto/MSB/jira-home/atlassian-jira-software-8.20.6/caches/indexesV1/comments lockFactory=org.apache.lucene.store.NativeFSLockFactory@ec684e4
2022-04-27 19:19:13,798-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.jira.index.MonitoringIndexWriter] [JIRA-STATS] [lucene-stats] flush stats: isForegroundIndexing=false, snapshotCount=2, totalCount=4, periodSec=0, flushIntervalMillis=0, snapshotNoDocs=0, totalNoDocs=0, indexDirectory=/Users/gpinto/MSB/jira-home/atlassian-jira-software-8.20.6/caches/indexesV1/comments, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@4611445b, indexDirectoryId=MMapDirectory@/Users/gpinto/MSB/jira-home/atlassian-jira-software-8.20.6/caches/indexesV1/comments lockFactory=org.apache.lucene.store.NativeFSLockFactory@ec684e4
2022-04-27 19:19:13,798-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.jira.index.WriterWithStats] [index-writer-stats] COMMENT : Stopping writer stats.
2022-04-27 19:19:13,802-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.jira.index.MonitoringIndexWriter] [JIRA-STATS] [lucene-stats] flush stats: isForegroundIndexing=false, snapshotCount=2, totalCount=2, periodSec=385, flushIntervalMillis=192730, snapshotNoDocs=0, totalNoDocs=0, indexDirectory=/Users/gpinto/MSB/jira-home/atlassian-jira-software-8.20.6/caches/indexesV1/issues, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@3ff836e3, indexDirectoryId=MMapDirectory@/Users/gpinto/MSB/jira-home/atlassian-jira-software-8.20.6/caches/indexesV1/issues lockFactory=org.apache.lucene.store.NativeFSLockFactory@ec684e4
2022-04-27 19:19:13,804-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.jira.index.MonitoringIndexWriter] [JIRA-STATS] [lucene-stats] flush stats: isForegroundIndexing=false, snapshotCount=2, totalCount=4, periodSec=0, flushIntervalMillis=0, snapshotNoDocs=0, totalNoDocs=0, indexDirectory=/Users/gpinto/MSB/jira-home/atlassian-jira-software-8.20.6/caches/indexesV1/issues, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@3ff836e3, indexDirectoryId=MMapDirectory@/Users/gpinto/MSB/jira-home/atlassian-jira-software-8.20.6/caches/indexesV1/issues lockFactory=org.apache.lucene.store.NativeFSLockFactory@ec684e4
2022-04-27 19:19:13,804-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.jira.index.WriterWithStats] [index-writer-stats] ISSUE : Stopping writer stats.
2022-04-27 19:19:13,809-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.jira.index.MonitoringIndexWriter] [JIRA-STATS] [lucene-stats] flush stats: isForegroundIndexing=false, snapshotCount=2, totalCount=2, periodSec=385, flushIntervalMillis=192713, snapshotNoDocs=0, totalNoDocs=0, indexDirectory=/Users/gpinto/MSB/jira-home/atlassian-jira-software-8.20.6/caches/indexesV1/changes, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@1e87d54, indexDirectoryId=MMapDirectory@/Users/gpinto/MSB/jira-home/atlassian-jira-software-8.20.6/caches/indexesV1/changes lockFactory=org.apache.lucene.store.NativeFSLockFactory@ec684e4
2022-04-27 19:19:13,810-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.jira.index.MonitoringIndexWriter] [JIRA-STATS] [lucene-stats] flush stats: isForegroundIndexing=false, snapshotCount=2, totalCount=4, periodSec=0, flushIntervalMillis=0, snapshotNoDocs=0, totalNoDocs=0, indexDirectory=/Users/gpinto/MSB/jira-home/atlassian-jira-software-8.20.6/caches/indexesV1/changes, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@1e87d54, indexDirectoryId=MMapDirectory@/Users/gpinto/MSB/jira-home/atlassian-jira-software-8.20.6/caches/indexesV1/changes lockFactory=org.apache.lucene.store.NativeFSLockFactory@ec684e4
2022-04-27 19:19:13,810-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.jira.index.WriterWithStats] [index-writer-stats] CHANGE_HISTORY : Stopping writer stats.
2022-04-27 19:19:13,813-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.jira.index.MonitoringIndexWriter] [JIRA-STATS] [lucene-stats] flush stats: isForegroundIndexing=false, snapshotCount=2, totalCount=2, periodSec=385, flushIntervalMillis=192711, snapshotNoDocs=0, totalNoDocs=0, indexDirectory=/Users/gpinto/MSB/jira-home/atlassian-jira-software-8.20.6/caches/indexesV1/worklogs, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@914175d, indexDirectoryId=MMapDirectory@/Users/gpinto/MSB/jira-home/atlassian-jira-software-8.20.6/caches/indexesV1/worklogs lockFactory=org.apache.lucene.store.NativeFSLockFactory@ec684e4
2022-04-27 19:19:13,813-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.jira.index.MonitoringIndexWriter] [JIRA-STATS] [lucene-stats] flush stats: isForegroundIndexing=false, snapshotCount=2, totalCount=4, periodSec=0, flushIntervalMillis=0, snapshotNoDocs=0, totalNoDocs=0, indexDirectory=/Users/gpinto/MSB/jira-home/atlassian-jira-software-8.20.6/caches/indexesV1/worklogs, indexWriterId=com.atlassian.jira.index.MonitoringIndexWriter@914175d, indexDirectoryId=MMapDirectory@/Users/gpinto/MSB/jira-home/atlassian-jira-software-8.20.6/caches/indexesV1/worklogs lockFactory=org.apache.lucene.store.NativeFSLockFactory@ec684e4
2022-04-27 19:19:13,814-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.jira.index.WriterWithStats] [index-writer-stats] WORKLOG : Stopping writer stats.
2022-04-27 19:19:14,390-0300 UpmAsynchronousTaskManager:thread-1 DEBUG admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.atlassian.jira.plugins.jira-dvcs-connector-plugin]
2022-04-27 19:19:15,080-0300 UpmAsynchronousTaskManager:thread-1 DEBUG admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.atlassian.servicedesk]
2022-04-27 19:19:15,493-0300 UpmAsynchronousTaskManager:thread-1 DEBUG admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.atlassian.servicedesk.plugins.automation.servicedesk-automation-plugin]
2022-04-27 19:19:15,758-0300 UpmAsynchronousTaskManager:thread-1 WARN admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.r.j.p.i.services.launcher.InsightLauncher] Destroy Scheduling
2022-04-27 19:19:15,775-0300 UpmAsynchronousTaskManager:thread-1 WARN admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.r.j.p.i.s.core.multithreadservice.AsyncTaskHandlerImpl] Manger for progress DEFAULT aborted with 0 jobs
2022-04-27 19:19:15,785-0300 UpmAsynchronousTaskManager:thread-1 DEBUG admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.riadalabs.jira.plugins.insight]
2022-04-27 19:19:16,045-0300 UpmAsynchronousTaskManager:thread-1 DEBUG admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.atlassian.jpo]
2022-04-27 19:19:16,131-0300 UpmAsynchronousTaskManager:thread-1 DEBUG admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.atlassian.teams]
2022-04-27 19:19:16,186-0300 UpmAsynchronousTaskManager:thread-1 DEBUG admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.radiantminds.roadmaps-jira]
2022-04-27 19:19:16,430-0300 UpmAsynchronousTaskManager:thread-1 INFO admin 1159x515x1 1b1878a 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.atlassian.agile.support]

View the full log: atlassian-jira.log

Workaround

1- Back up you Jira;
2- Stop Jira;
3- Go to the folder <$JIRA_INSTALLATION>/atlassian-jira/WEB-INF/atlassian-bundled-plugins;
4- Locate these the jar files related to the UPM (e.g. atlassian-universal-plugin-manager-plugin-x.x.x.jar and upm-application-plugin-x.x.x.jar) and delete them;
5- Go to the <$JIRA_HOME>/plugins/installed-plugins folder;
6- Locate the atlassian-universal-plugin-manager-plugin-x.x.x.jar and delete them as well;
7- Download a supported UPM version here;
8- Rename the '.OBR' file downloaded to '.ZIP';
9- Unzip the file and extract the atlassian-universal-plugin-manager-plugin-x.x.x.jar from there;
10- Move the extracted atlassian-universal-plugin-manager-plugin-x.x.x.jar file to the <$JIRA_INSTALLATION>/atlassian-jira/WEB-INF/atlassian-bundled-plugins;
11- Restart Jira.