Details
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Bug
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Resolution: Unresolved
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Low
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None
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8.19.1
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None
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8.19
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2
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Severity 2 - Major
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1
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Description
NOTE: This is for JIRA Server.
Issue Summary
Priority is always set to "Highest" in the target Project when "Create Linked Issue" is used
Steps to Reproduce
- Create two Projects, One should be Service Desk type.
- Make sure the Default Priority is "Low" from the priorities section
- Go to the Service Desk project and hide the Priority field from the Field configuration.
- Create a ticket in Service Desk project
- Click on "Create linked issue" button and create a ticket to the second project
- You should see the priority will be set to "Highest" or "Blocker
Expected Results
The priority should be set to "Low" as the default based on the global setting.
Actual Results
The priority is set to "Highest" or "Blocker"
If you show the priority field in the Service Desk project, it will set the priority correctly. Only when you hide the field, JIRA is setting the priority to Highest value for the hidden Priority.
Workaround
Create the ticket first in the targeted project then Link using the "Link" section
Attachments
Issue Links
- is related to
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JSDSERVER-4777 Priority is always set to "Highest" in the target Project when "Create Linked Issue" is used
- Closed