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  1. Jira Data Center
  2. JRASERVER-73297

Enable Insight Attributes in approval notifications (Jira Service Management)

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    • Suggestion
    • Resolution: Duplicate
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    Description

      Hello team!

      Someone who is supposed to approve a request (e.g. a new business phone or changes to an existing business phone contract) would like to see the object attributes (e.g. volume/price for the phone or data/sms plan) at a first glance. As of now this is not possible and the approver has to jump into the ticket instead of being able to approve from within the mail.

      Are there any plans that in the (near) future Insight attributes will be available to be added to approval notifications?

       

      Thanks and best regards,

      Johannes

      Atlassian Consultant

      kreuzwerker GmbH

      Berlin, Germany

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          duplicates

          Suggestion - JSDSERVER-4642 Ability to add custom field data to a service desk notification template

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              Unassigned Unassigned
              95ac10b44ecf Johannes Rudolf
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