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  1. Jira Data Center
  2. JRASERVER-73112

Error in selecting users for assignee when current user does not have Browse Users global permission

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Details

    • Bug
    • Resolution: Unresolved
    • Medium
    • None
    • 8.20.1, 8.13.14, 8.21.0, 8.20.3, 8.20.7, 9.4.1, 9.4.5
    • JQL

    Description

      Issue Summary

      Selecting a user for assignee in basic mode, below error will occur in search screen.

      The Jira server could not be contacted. This may be a temporary glitch or the server may be down.
      

      This problem only happen when current user does not have Browse Users global permission .

      Steps to Reproduce

      1. Remove [Browse Users] permission for a group
      2. Login Jira with a user belong to the above group
      3. Move to Issues > Search for issues
      4. Click [Assignee], and enter a username.
      5. A user will show up, click the checkbox for the user

      Expected Results

      No error, and the clicked user from user search box will be selected in "Search for issues".

      Actual Results

      Blow error is shown in the page

      The Jira server could not be contacted. This may be a temporary glitch or the server may be down.
      


      Also, 403 error happened in har file for below request.

      http://11.22.3344:8080/secure/QueryComponentRendererValue!Default.jspa
      

      The clicked user from user search box won't be selected in "Search for issues".

      Workaround

      The ability to search against a known user still works in Advanced Mode using JQL. However, no known workaround exists for allowing this search in Basic Mode.

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              Unassigned Unassigned
              rli@atlassian.com Rick Li
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              Dates

                Created:
                Updated: